Shipping policy

At Maven & Mane, we carefully package all orders on the same day or the next business day and drop them off with the shipping carrier you select at checkout.

Once your package has been handed over to the designated carrier, it is no longer in our control. For time-sensitive orders, we recommend choosing UPS and selecting an expedited shipping option. If you’re comfortable with a 5–7-day delivery window, USPS may be a more cost-effective choice.

Lost or Delayed Packages

If your package is delayed, not updating in tracking, or marked as lost by the carrier, you may need to repurchase your order if a replacement is required. If the original package is eventually delivered, please contact us—we can provide a return shipping label if you choose to send it back.

Once we receive the returned package, we will issue a refund. If you prefer to keep both shipments, just let us know. Please note: We do not provide replacement shipments unless the order is repurchased. Once a package is in transit, it is entirely in the hands of the carrier.

For any shipping concerns, feel free to reach out to us.